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Home . Customer Service . Legal/Privacy

Your online credit card transactions are secure with oxygenics.ca. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters "http" in the URL change to "https", the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.

Making a credit card purchase is just as safe on our website as it is by telephone.

Privacy Policy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us.

As we continue to develop our website and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

The Information We Collect

Whenever you shop with oxygenics.ca - online, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, and e-mail address. If you use a credit or debit card or pay by check, it will include your account number.

How We Use The Information We Collect

We use the information we collect for various purposes, including:
  • to complete your purchase transactions;
  • to provide the services you request;
  • to send you our catalogs and other offerings by mail;
  • to keep you informed about the status of your orders;
  • to identify your product and service preferences, so we can notify you of new or additional products, services;
  • and promotions that might be of interest to you;
  • to notify you of product recalls or provide other information concerning products you have purchased; and
  • to improve our merchandise selections, customer service, and overall shopping experience.

Please note that many promotions and mailings are completed well in advance, so you may continue to receive some offers after you ask us to stop sharing your information. We appreciate your patience in giving us time to carry out your request.

Cookies And How We Use Them

A "cookie" is a small data file stored by your Web browser on your computerís hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

We use cookies to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to oxygenics.ca We use this information to improve our site design, product assortments, customer service, and special promotions.

Accepting cookies through your Web browser is your personal choice, though our shopping section may not function properly without them.

E-mails

You will receive promotional e-mails from us only if you have asked to receive them. Each time you receive an e-mail from oxygenics.ca, you will be given the opportunity to "opt-out" or stop receiving them.